Ordering & Shipping

Payment Methods

We are pleased to accept Visa, Mastercard, Discover and American Express. For even more options, visit our Amazon storefront.

Shipping & Handling


Continental U.S.

AK, Hi & PR


(Delivery in 4-7 business days)

$0 - $74.99 = $6.00

$75+ = FREE!*


Standard Ground

(Delivery in 3-5 business days)

$0-$74.99 = $10.00

$75+ = FREE!*


UPS 2 Day

$0-$74.99 = $12.00

$75+ = $18.00


Next Day Air

$0-$74.99 = $25.00

$75+ = $30.00


In-stock orders will be processed and shipped within 2-3 business days. If an item is out of stock, the ship date will be noted in your shopping bag at checkout. Delivery time is the expected ship time for your order after it leaves our facility.

*Free economy/standard ground shipping is valid on orders of $75+, after promotions and discounts are applied.

International Orders

Our web site does not currently accept international orders.

Returns & Exchanges

Satisfaction and quality are top priority for Salto™ by Shannon Miller. If you are unhappy or dissatisfied with your merchandise, we will accept returns up to 30 days of receipt.  We are not able to accept returns for any item that has been soiled, written on, or mishandled in any way that makes the item unsalable.  Items returned in used condition will be returned to customer at the customer’s expense. Shipping charges are not refundable.

Please fill out the Returns form found on the back of your order’s packing list. If you are exchanging, please your new order online. 

If you have ordered through Amazon, please refer to the return instructions on Amazon. 

More Questions? View our FAQs!

Still have

Give us a call!

Toll-Free: 1-800-464-7590

Customer Service Hours
Mon-Thurs: 8:00 am - 4:30 pm (ET)
Friday: 8:00 am - 12:00 pm (ET)
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